- You can cancel your order free of charge before it is shipped.
- Once an order has been handed over to the delivery partner, it can no longer be cancelled — but you may still request a return according to our Return & Refund Policy.
- If you paid in advance, the amount for a cancelled order is refunded within 7–10 working days.
- We may cancel an order if a product is out of stock, the address cannot be reached, or the order appears fraudulent. You will be informed and fully refunded in that case.
To cancel an order
Please use the contact page to reach us.